Privacy Policies

VendorExpert is committed to ensuring the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information gathered through our website vendorexpert.ca when you use our services or interact with our platform.

Information We Collect

When you visit our website or use our services, we may collect the following types of personal information:

  1. Personal Information: This includes your name, email address, phone number, postal address, and other similar contact details that you provide voluntarily when signing up for our services or contacting professionals through our platform.
  2. Service Requests: Information related to the home-based services you request, such as the type of service needed, location, and any additional details you provide to describe your requirements.
  3. Professional Information: Information provided by professionals listed on our platform, including their names, contact details, service offerings, certifications, and business information.
  4. Usage Information: We may collect non-personal information about how you interact with our website and services, including IP address, browser type, pages visited, and the duration of your visit.

How We Use Your Information

We may use the information we collect for the following purposes:

  1. Providing Services: To connect users with professionals offering home-based services and facilitate communication between parties.
  2. Improving User Experience: To personalize your experience, improve our website and services, and analyze trends and usage patterns.
  3. Communications: To send you important updates, notifications, and marketing communications related to our services, unless you opt out of receiving such communications.
  4. Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests, as well as to protect our rights and interests.

Information Sharing and Disclosure

We may share your personal information with third parties under the following circumstances:

  1. Service Providers: We may engage third-party service providers to assist us in providing our services, such as hosting providers, payment processors, and marketing partners.
  2. Professionals: Your information may be shared with professionals listed on our platform to facilitate the provision of home-based services.
  3. Legal Requirements: We may disclose your information in response to a legal request, court order, or government inquiry, or to protect the rights, property, or safety of our users or others.

Data Security

We employ reasonable security measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at thevendorexpert@gmail.com and let us know how we can assist you.

Last updated: 7th May 2024